Welcome to SiteSecurely.com, your trusted partner for secure web hosting solutions. These Terms & Conditions (“Terms”) outline the rules and regulations for using our website and services. By accessing or using SiteSecurely.com (the “Site” or “Service”), you agree to be bound by these Terms. If you disagree with any part of these Terms, you do not have permission to access the Service.
SiteSecurely.com is operated by SecureHost Enterprises LLC, a company dedicated to providing reliable, secure, and scalable web hosting services. Our mission is to empower individuals, businesses, and organizations with robust hosting infrastructure that prioritizes security, performance, and uptime. Whether you’re hosting a personal blog, an e-commerce store, or a corporate website, these Terms ensure a fair and transparent relationship between us and our users.
Please read these Terms carefully. They form a legally binding agreement between you (“User,” “you,” or “your”) and SecureHost Enterprises LLC (“we,” “us,” “our,” or “Company”). If you are using the Service on behalf of an entity, you represent that you have the authority to bind that entity to these Terms.
1. Acceptance of Terms
By creating an account, purchasing a hosting plan, or otherwise using our Services, you confirm that you have read, understood, and agree to these Terms, as well as our Privacy Policy, which is incorporated herein by reference. We may update these Terms from time to time, and your continued use of the Service after such changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically for updates.
If you are under the age of 18 or the legal age of majority in your jurisdiction, you must have parental or guardian consent to use our Services. We do not knowingly collect information from minors without such consent.
2. Description of Services
SiteSecurely.com offers a range of web hosting services, including shared hosting, VPS (Virtual Private Server) hosting, dedicated servers, domain registration, SSL certificates, and related tools such as website builders, email hosting, and backup solutions. Our Services are designed to provide high-level security features, including DDoS protection, firewalls, malware scanning, and encrypted data transfers, hence our name “SiteSecurely.”
We strive to maintain 99.9% uptime, but we do not guarantee uninterrupted access due to factors beyond our control, such as maintenance, force majeure events, or third-party issues. Detailed service level agreements (SLAs) are available in your user dashboard upon subscription.
Users can select from various plans, each with specific resource allocations (e.g., storage, bandwidth, CPU). Upgrades or downgrades may be requested through your account, subject to availability and additional fees.
3. User Accounts and Registration
To access certain features of our Services, you must create an account by providing accurate and complete information, including your name, email address, and payment details. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
If you suspect unauthorized access, notify us immediately at support@sitesecurely.com. We reserve the right to suspend or terminate accounts that violate these Terms or pose a security risk.
You agree to update your account information promptly if it changes. Failure to provide accurate information may result in service suspension or termination without refund.
4. User Responsibilities
As a user of SiteSecurely.com, you are responsible for:
- Ensuring that your use of the Services complies with all applicable laws, regulations, and these Terms.
- Maintaining backups of your data. While we offer automated backups as part of some plans, we are not liable for data loss.
- Securing your hosted content against vulnerabilities, including regular updates to software and plugins.
- Not exceeding the resource limits of your chosen plan. Overages may incur additional charges or lead to throttling.
- Responding to any notices from us regarding your account or content within the specified timeframe.
You must not use our Services for illegal activities, including but not limited to fraud, phishing, or distribution of malware. Any such misuse will result in immediate termination.
5. Acceptable Use Policy
Our Acceptable Use Policy (AUP) is a core part of these Terms. You agree not to use the Services to:
- Host, store, or transmit content that is unlawful, harmful, threatening, abusive, harassing, defamatory, obscene, invasive of privacy, or racially/ethnically objectionable.
- Infringe on intellectual property rights, including copyrights, trademarks, patents, or trade secrets.
- Distribute spam, unsolicited emails, or engage in phishing schemes.
- Run resource-intensive processes that could degrade service for others, such as cryptocurrency mining, botnets, or denial-of-service attacks.
- Host adult content, gambling sites, or any material promoting violence or discrimination, unless explicitly permitted in your plan (which is rare and requires prior approval).
- Attempt to gain unauthorized access to our systems or other users’ accounts.
We monitor usage to enforce this AUP. Violations may lead to content removal, account suspension, or legal action. We cooperate with law enforcement as required.
In cases of suspected abuse, we may investigate and request evidence from you to verify compliance. Repeated violations will result in permanent bans.
6. Payment Terms and Billing
All payments for Services are processed through secure third-party gateways. We accept major credit cards, PayPal, and other methods as listed on our Site.
Hosting plans are billed monthly, quarterly, or annually, depending on your selection. Prices are subject to change with 30 days’ notice. Taxes, if applicable, are your responsibility.
Automatic renewals occur unless you cancel at least 7 days before the renewal date. Refunds are available within 30 days of purchase for most plans (money-back guarantee), but setup fees and domain registrations are non-refundable.
Late payments may incur fees or lead to service suspension. We are not responsible for overdraft charges or other bank fees.
Promotional discounts apply only to the initial term and do not renew automatically.
7. Intellectual Property Rights
All content you upload to our servers remains your property. By using our Services, you grant us a limited, non-exclusive license to host, backup, and display your content as necessary to provide the Services.
SiteSecurely.com owns all rights to our website, logos, trademarks, software, and proprietary tools. You may not copy, modify, or distribute our intellectual property without written consent.
If you believe your copyright has been infringed on our platform, submit a DMCA notice to dmca@sitesecurely.com with details as required by law. We respond to valid notices promptly and may remove infringing content.
8. Data Privacy and Security
We take data privacy seriously. Our Privacy Policy details how we collect, use, and protect your information. By using our Services, you consent to such practices.
We implement industry-standard security measures, including encryption, access controls, and regular audits. However, no system is infallible, and you acknowledge the risks of online data transmission.
In the event of a data breach, we will notify affected users as required by law. You are responsible for securing your own data, such as using strong passwords and enabling two-factor authentication.
We may use anonymized data for analytics and improvements, but we do not sell personal information to third parties.
9. Termination and Suspension
We may terminate or suspend your account at any time for violations of these Terms, non-payment, or if required by law. Upon termination, you must cease using the Services, and we may delete your data after 30 days.
You can terminate your account via your dashboard. Prepaid fees for the remaining term are non-refundable unless otherwise stated.
In cases of mutual termination, we will assist with data migration upon request, subject to fees.
10. Limitation of Liability
To the fullest extent permitted by law, SiteSecurely.com, its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services, even if advised of the possibility.
Our total liability is limited to the amount you paid us in the 12 months preceding the claim. We are not liable for data loss, business interruption, or third-party actions.
Force majeure events (e.g., natural disasters, wars, pandemics) excuse performance delays.
11. Indemnification
You agree to indemnify and hold harmless SiteSecurely.com and its affiliates from any claims, losses, damages, liabilities, costs, and expenses (including attorneys’ fees) arising from your use of the Services, your content, or violation of these Terms.
This includes third-party claims related to intellectual property infringement or illegal activities hosted on your site.
12. Dispute Resolution and Governing Law
These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict of laws principles.
Any disputes shall be resolved through binding arbitration in Delaware, administered by the American Arbitration Association. You waive the right to class actions.
If arbitration is not enforceable, disputes will be heard in state or federal courts in Delaware.
13. Changes to Terms and Services
We reserve the right to modify these Terms or discontinue Services with notice. Major changes will be emailed to users.
Continued use after changes implies acceptance. If you disagree, terminate your account.
14. Miscellaneous Provisions
These Terms constitute the entire agreement between us, superseding prior understandings.
If any provision is deemed invalid, the remainder remains enforceable.
No waiver of any term is effective unless in writing.
We may assign these Terms without your consent in the event of a merger or acquisition.
15. Contact Information
For questions about these Terms, contact us at:
SecureHost Enterprises LLC
123 Secure Lane, Tech City, DE 19801
Email: legal@sitesecurely.com
Phone: +1 (800) 123-4567
Thank you for choosing SiteSecurely.com. We are committed to providing secure hosting that powers your online presence safely and efficiently.